Myntexa AI – Privacy Policy

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1. Introduction

Myntexa AI ("we", "the company", "Myntexa") is a digital transformation agency powered by artificial intelligence. Protecting our users' privacy and processing personal data securely are among our top priorities.

This Privacy Policy explains how personal data is collected, used and protected across the website www.myntexa.com, Myntexa AI systems and other digital services provided under our brand.

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2. Information We Collect

We may collect the following types of information to provide our services and improve user experience:

a) Information You Provide

• Name, email address, company name and contact information (via contact or booking forms).
• Project notes or details you share in messages.
• Identity or billing information required for invoicing or contractual purposes.

b) Automatically Collected Information

• IP address, browser type, device information, pages visited and session durations.
• Analytics data collected via cookies and similar technologies.
• Interaction logs from chatbots or automation systems (e.g., Mynt).

c) Third-Party Integrations

Myntexa may integrate with services such as HubSpot, Notion, Telegram, Google Sheets, Twilio or similar. Data processed through these integrations is used only as necessary for the service and in accordance with the third parties' privacy policies.

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3. Purposes of Processing

We use collected data for the following purposes:

• Responding to inquiries and providing consultation.
• Delivering automation, web and AI services.
• Improving system performance and user experience.
• Sending promotional or informational emails with your consent.
• Security, debugging and abuse prevention.

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4. Legal Bases for Processing

Personal data may be processed under one or more of the following legal bases:

• Consent: When you voluntarily provide information via forms.
• Contractual necessity: Processing required to provide services or fulfill agreements.
• Legitimate interests: For system security and improvement purposes.
• Legal obligation: To comply with laws or official requests.

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5. Data Security and Retention

We store data securely on encrypted cloud infrastructure. Access is limited to authorized Myntexa personnel and contracted service providers bound by confidentiality agreements.

Data is retained only for as long as necessary and is subsequently anonymized or securely deleted.

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6. Data Sharing

Myntexa AI does not sell or lease personal data. Limited sharing may occur in the following cases:

• With trusted third-party providers that support our services (e.g., hosting, analytics, CRM).
• To comply with legal obligations or official requests.
• With automation platforms used for service delivery (e.g., n8n, Firebase, HubSpot), strictly as required for the service.

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7. Cookies and Analytics

Our website uses cookies for essential functionality and performance analytics. You can disable cookies in your browser settings, but some parts of the site may not function correctly as a result.

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8. User Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Object to processing or withdraw consent.
• Request data portability.
• File a complaint with the relevant supervisory authority.

To exercise these rights, contact us at privacy@myntexa.com.

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9. International Data Transfers

Myntexa may process data across different countries. All transfers comply with KVKK, GDPR and other applicable data protection laws; where necessary, we apply Standard Contractual Clauses or equivalent safeguards.

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10. AI and Automated Processing

Myntexa AI systems, including the Mynt assistant, may use automated processing. Interaction data is processed securely and used to improve system performance and user experience.

User data is never used to train third-party AI systems outside of Myntexa without explicit consent.

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11. Data Retention Periods

• Contact forms: 24 months
• Active client projects: For the duration of the contract
• Analytics data: Anonymized after 12 months

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12. Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be published at www.myntexa.com/en/privacy-policy. The update date is shown at the top of this page.

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13. Contact

For privacy-related requests, contact us:

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